Canon warranty registration.?

I bought my Canon 500d body from Malaysia a week ago, and I'm wondering if I can register in New Zealand's Canon website because I live in NZ.

Best Answer

I'm willing to bet my house, car and even my camera collection that they will not warranty a camera living in a country other than the one in which it was bought (legal definition of country - not geographic). You could register with Canon in Malaysia and send it back to them for warranty repair.

It's certainly worth asking the question, but they don't want to be seen supporting grey importations as it damages their reputation with NZ dealers.

I used to live in the US, moved to the UK and brought a load of gear with me - and I've had to send items back to the US under warranty - and it's not as though I 'grey-imported' to save money - I actually lived there and registered at my US address; and they still wouldn't transfer warranties to the UK counterpart.

And I'm not just talking cameras - my mountain bike was bought in the US and Kona UK don't want to know - my Light and Motion light units had to be sent back to LA for repair (at my cost, of course) even though they have a UK presence.

Answer by Mick on 06 Jan 2010 02:56:08

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